Privacy Policy

Introduction

Purpose of This Policy:

At Job Search Support, we understand the sensitivity of the personal information typically shared by job seekers. As professionals dedicated to enhancing your job search and career development, we prioritize your privacy and are committed to protecting your personal data with the highest standards of security and compliance.

Our Commitment to Your Privacy:

• Transparency: We believe in being open about the types of data we collect and the reasons behind their collection. This policy details the information practices we follow and the choices you have.
• Security: We employ stringent security measures to protect your data from unauthorized access or misuse, ensuring that your personal details remain confidential and secure.
• Choice and Control:  We respect your right to control your personal data. This policy explains how you can access, amend, and choose how your information is used.
• Compliance and Cooperation: We adhere strictly to the legal standards governing data protection applicable to our operations, and we continually adapt our practices to adhere to these regulations.
• Continuous Improvement: We are committed to continually evaluating and improving our privacy practices. This policy is reviewed and updated regularly to ensure it remains effective and relevant.

Scope of This Policy:

This Privacy Policy applies to all personal information collected through our services, whether accessed via our website, during personal consultations, or through any related events. By engaging with our services, you agree to the practices described in this policy.

We encourage you to read this document carefully to understand how your personal information will be treated as you use our services. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.

Information Collection

What Information Do We Collect?

At Job Search Support, our goal is to enhance your job search capabilities efficiently and effectively. To do this, we collect various types of information, which can be broadly categorized as follows:

Personal Information:

• Identification Data: This includes your name, contact details such as email and phone number, and any other information you provide in your profile or CV, such as employment history, educational background, and skills.
• Communication Data: Information you provide when you communicate with us, for example via email, phone calls, or through our website’s “Get Support” form.

Demographic Information:

• Details like your age, gender, and location. This helps us to tailor our services more personally to each user and understand our user base better.

Technical Information:

• Website Usage Data: Information on how you navigate and use our website, such as which pages you visit, how long you stay on each page, and other usage statistics.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor activity on our site and store certain types of information. Cookies are small data files that may include an anonymous unique identifier.

How Do We Collect Your Information?

The methods through which we collect your information include, but are not limited to:

Direct Interactions:

• When you fill out forms on our website, such as the profile builder form, contact form, or when you register for workshops.
• Communication via email, phone, or other direct interactions when you seek support or have queries.

Automated Technologies or Interactions:

• As you engage with our website, we automatically collect technical data about your devices, browsing actions, and patterns using cookies, server logs, and other similar technologies.

Third-Party Sources:

• We may receive personal information about you from various third-party sources and public platforms, such as LinkedIn or other professional job boards where you may have posted your information.

This collected information helps us provide personalized and effective job support services, enhance our website’s functionality, and understand user preferences, all while maintaining a high standard of privacy and data protection.

Use of Information

Purpose of Data Collection

At Job Search Support, the information we gather is instrumental in enhancing both our services and your experience. Here are the primary purposes for which we collect your data:

To Provide and Manage Services:

• Job Search Enhancement: We utilize your personal and professional information to fine-tune our services such as Profile Builder, Job Success, and Job Search Navigator to better suit your career aspirations, significantly boosting your chances of landing interviews and job offers.
• Profile Marketing: We leverage information to market your profile effectively on platforms like LinkedIn and through direct email campaigns, ensuring you gain maximum visibility among potential employers.
• User Account Management: We manage user registrations and provide ongoing support to ensure a seamless interaction with our platform, enhancing your overall experience and efficiency in navigating the job market.

To Improve Our Website and Services:

• User Experience Enhancement: We analyze user interactions with our website to make it more intuitive and user-friendly, ensuring ease of access and efficiency.
• Service Development: We leverage user feedback and usage data to refine our existing services and to develop new offerings that meet evolving user needs.

For Communication Purposes:

• Updates and Newsletters: We send communications about service updates, new job postings, and newsletters, assuming you have opted into such communications.
• Responses to Inquiries: We engage with you directly to respond to your inquiries and requests, providing the necessary support to facilitate your job search process.

For Marketing and Promotional Activities:

• Tailored Marketing: We provide personalized marketing communications that we believe will interest you based on your preferences and interactions with our services.

Legal Bases for Processing Personal Data

Our processing of your personal data is anchored in several legal grounds, including:

Based on the information from JobSearchSupport.co’s “Get Support” page, here’s how you might adapt the legal bases for data processing to reflect their specific services:

• Consent: We process your data based on the explicit consent you provide, such as when you opt-in to receive our newsletters or agree to the use of cookies for enhancing your browsing experience on our platform.
• Contract Necessity: We process personal data as necessary to fulfill our commitments under the service agreements, particularly when you engage with our services like the Profile Builder, Job Success, and Job Search Navigator.
• Legal Obligations: We process your data as required by law, adhering to legal standards to ensure compliance, particularly in the realm of data protection.
• Legitimate Interests: We process data in alignment with our legitimate business interests, which include internal administrative functions, enhancing the effectiveness of our services, and conducting market and data analytics. These activities are designed to improve our offerings without infringing upon your privacy rights.

At Job Search Support, we are committed to protecting your personal data and using it in a manner that respects your privacy and individual rights.

Information Sharing and Disclosure

Overview of Sharing Practices

At Job Search Support, we value your privacy and are dedicated to protecting the confidentiality of your personal information. Nonetheless, there are specific circumstances under which we may share your information with third parties:

Service Providers:

• We collaborate with various third-party service providers to carry out functions and deliver services crucial to our operations, such as IT support, cloud hosting, and data analytics.
• These service providers are granted access to your personal data solely to perform these services on our behalf and are strictly prohibited from disclosing or using your information for any other purposes.

Legal Requirements and Law Enforcement:

• We may disclose your personal information if legally required to do so by law or in response to valid demands by public authorities (e.g., court orders or governmental requests).
• Additionally, we reserve the right to share your information when necessary to investigate, prevent, or act against illegal activities, suspected fraud, potential threats to the safety of any person, or as part of legal proceedings involving us.

Business Transfers:

• In the event of a merger, acquisition, or asset sale involving Job Search Support, your personal data might be transferred. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

With Your Consent:

• With your agreement or at your direction, we might share or disclose your information, for instance when you opt to share information with a potential employer.

Third-Party Service Providers:

• Our third-party service providers include hosting and infrastructure providers for secure data management, analytics services to enhance our understanding of service usage, and communication platforms for managing emails and other messages.
• We strictly require all third-party service providers to adhere to our data protection standards and to process your personal data only as instructed by us, without using it for their own purposes.

Through these practices, Job Search Support ensures that any sharing of personal data is justified, secure, and in compliance with legal and ethical standards.

Data Security

Commitment to Protecting Your Data

At Job Search Support, we recognize the critical importance of protecting your personal information. Ensuring the security and privacy of your data against unauthorized access, disclosure, alteration, and destruction is paramount to our operations and your trust in our services.

Security Measures Employed:

• Encryption Technologies: We employ advanced encryption technologies to secure your data during both transmission and storage. Sensitive information, including personal details and passwords, is encrypted using industry-standard methods to ensure confidentiality and integrity.
• Secure Network Infrastructure: Our network is safeguarded with robust firewalls and intrusion detection systems designed to block unauthorized access and monitor potential security breaches, ensuring a secure environment for your data.
• Access Control: Access to personal data is tightly controlled and restricted to employees and service providers who need the information to carry out their job functions. These individuals are subject to strict confidentiality obligations and may face severe disciplinary action, including termination, for any failure to meet these responsibilities.
• Regular Security Audits: We conduct thorough security audits and continuously monitor our systems to identify and mitigate potential vulnerabilities, enhancing our proactive security measures.
• Data Backup and Recovery: We regularly perform data backups to prevent data loss and ensure rapid recovery in the event of a system failure, thus maintaining service continuity and data integrity.

Disclaimer:

While we strive to employ commercially acceptable security measures to protect your personal data, it is important to note that no method of transmission over the Internet or electronic storage is entirely secure. Although we cannot guarantee absolute security, we commit to adhering to all applicable laws and regulations concerning breach notification and response in the unlikely event of a data breach.

Your Role in Data Security:

We also emphasize the importance of your participation in protecting your own personal information. We urge you to keep your account details and passwords confidential, and to be mindful about sharing information in public areas of our website, which can be accessed by others.

This framework underscores Job Search Support’s commitment to data security, emphasizing both organizational measures and the role of users in safeguarding their personal information.

User Rights and Choices

Your Rights Over Your Data

At Job Search Support, we deeply respect your privacy and acknowledge your rights concerning your personal data. As a user of our services, you are entitled to several key rights regarding the information we collect and process:

Right to Access:

• You have the authority to request access to your personal data that we hold.

Right to Correction:

• If you find any personal data we hold about you to be incorrect or incomplete, you have the right to request its amendment.

Right to Deletion:

• You can ask for the deletion of your personal data, except where we need to retain such data to comply with legal obligations or for the resolution, exercise, or defense of legal claims.

Right to Restrict Processing:

• Under specific circumstances, you may request that we limit the processing of your personal data.

Right to Object to Processing:

• You have the right to object to our processing of your personal data if we rely on a legitimate interest and if there’s something particular about your situation that makes you oppose this processing.

Right to Data Portability:

• When the processing is based on consent or a contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Exercising Your Rights:

To exercise any of these rights, please contact us at the provided email:

• Email: [email protected]

Please include sufficient information in your request to allow us to verify your identity and detail your request so we can address it properly. We aim to respond to your inquiries within a reasonable timeframe.

Jurisdiction-Specific Rights:

• For users in Canada: Your rights are protected under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
• For users outside of Canada: You may have additional rights under your local jurisdiction’s laws.

We are committed to upholding and respecting your rights regarding your data. If you have any concerns about how we handle your personal data, please do not hesitate to contact us. We are dedicated to addressing and resolving any issues promptly.

Cookies and Tracking Technologies

Use of Cookies and Similar Technologies

At Job Search Support, we utilize cookies and similar tracking technologies to enhance your experience on our platform, accessible at www.jobsearchsupport.co. This section clarifies what these technologies are and why we employ them.

What Are Cookies?

Cookies are small data files stored on your computer or mobile device when you visit a website. They are essential for making websites function efficiently and provide valuable reporting information.

Types of Cookies We Use:

• Essential Cookies: These are necessary for the website to operate and cannot be disabled in our systems. They respond to your actions which are requests for services, like setting your privacy preferences, logging in, or filling forms.
• Performance and Analytics Cookies: These cookies help us count visits and traffic sources so we can measure and improve the performance of our site. They show us which pages are most and least popular and how visitors move around the site.
• Functionality Cookies: These cookies enhance website functionality and personalization. They may be set by us or third-party providers whose services we have added to our pages.
• Targeting Cookies: Set through our site by our advertising partners, these cookies are used to build a profile of your interests and show you relevant ads on other sites.

Purpose of Cookies and Tracking Technologies:

• Website Functionality: Cookies facilitate efficient navigation of our website, remember your preferences, and enhance your browsing experience.
• Analytics and Performance: We use cookies to understand how visitors interact with our website and to monitor performance. This helps us offer a high-quality experience by optimizing our service and quickly resolving any issues.
• Personalization: We utilize cookies and tracking technologies to customize content and information that we may send or display to you, and to personalize your experiences while using our site.

Managing Cookies:

You have the right to accept or reject cookies. While most web browsers automatically accept cookies, you can usually modify your browser settings to decline cookies if you prefer. However, rejecting cookies might limit your ability to fully engage with our services’ interactive features.

Changes to the Privacy Policy

Periodic Updates to Our Policy

At Job Search Support, we are dedicated to continuously improving our services and practices, including how we manage and protect personal information. Consequently, our Privacy Policy is subject to updates and revisions over time.

Notification of Changes:

• Updates and Modifications: We reserve the right to amend this Privacy Policy at any time. Changes will take effect immediately upon their publication on our website.
• Notification Methods: We commit to notifying you of significant changes to our privacy policy through the email address you have provided, by placing a conspicuous notice on our website, or via other suitable communication methods.
• Checking for Updates: We encourage you to regularly review this page for the latest updates on our privacy practices. The date of the most recent changes will always be posted at the top of the Privacy Policy page.

Your Continued Use:

Your continued engagement with our services following any modifications to this Privacy Policy constitutes your acceptance of the revised terms.

Contact for Questions:

Should you have any questions about our Privacy Policy or our privacy practices, please do not hesitate to contact us at:

• Email: [email protected]

We are dedicated to maintaining a transparent and open dialogue regarding our privacy practices and are eager to provide any additional information or clarification you may need.

Contact Information

• Email: [email protected]