Terms of Service

Terms & Conditions

Welcome to Job Search Support (“we”, “us”, “our”). By accessing or using our website and services (“Services”), you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully before using our Services.

1. Acceptance of Terms

Binding Agreement: By accessing, browsing, or using our website and any of the services we offer (collectively referred to as “Services”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions (“Terms”). If you do not agree to any of these Terms, you must immediately cease using our Services. Your use of our Services constitutes your acceptance of these Terms in full.

Scope of Agreement: These Terms apply to all users of the website, including but not limited to visitors, registered users, vendors, customers, merchants, and contributors of content. This includes any interaction you have with our website or Services, whether you are merely browsing, purchasing services, contributing content, or engaging with other users.

Additional Terms: Certain features or services provided through the website may be subject to additional guidelines, terms, or rules, which will be posted in connection with those features or services. All such additional terms are hereby incorporated by reference into these Terms. In the event of a conflict between these Terms and any additional terms, the additional terms will govern with respect to the specific service or feature to which they apply.

Electronic Consent: You acknowledge and agree that by clicking “I Agree” or “Accept” where prompted on our website, or by continuing to use our Services, you are providing your electronic signature and consent to enter into a legally binding agreement with us. This consent applies to the entire scope of interactions between you and us in connection with the Services, including any transactions conducted via the website.

Obligation to Review Terms: You agree that it is your responsibility to review these Terms periodically to remain informed about any updates. Your continued use of the Services after any such updates are made will signify your acceptance of the modified Terms.

No Waiver: The failure of Job Search Support to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Job Search Support.

Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions of these Terms will remain in full force and effect.

2. Changes to Terms

Modification Rights: We reserve the right to modify, amend, or update these Terms at any time and at our sole discretion. Any changes we make will be effective immediately upon posting on this page, and the “Effective Date” at the top will be updated to reflect the latest version. It is your responsibility to review the Terms periodically for any updates or changes.

Notification of Changes: While we may choose to notify you of significant changes to these Terms through email or other direct communication methods, we are under no obligation to do so. Your continued use of the Services following the posting of any changes constitutes your acceptance of those changes.

Material Changes: In the event of material changes to these Terms that may affect your rights or obligations, we may provide additional notice to you, such as posting a notice on the homepage or within the Service, or through other appropriate communication channels. However, it is ultimately your responsibility to stay informed about any changes.

Right to Discontinue Services: We also reserve the right to discontinue or modify any aspect of the Services at any time without prior notice. This may include adding new features, altering existing features, or removing features entirely.

Binding Agreement: By continuing to use the Services after any changes are posted, you agree to be bound by the modified Terms. If you do not agree to the updated Terms, you must stop using the Services immediately.

3. Eligibility

Age Requirement: Our Services are intended solely for users who are at least 18 years of age. By accessing or using our Services, you represent and warrant that you are 18 years old or older. If you are under 18, you are not authorized to use our Services and must cease all use of our website immediately.

Legal Capacity: In addition to the age requirement, you must have the legal capacity to enter into a binding contract under the laws of your jurisdiction. By using our Services, you confirm that you have the legal authority and capacity to agree to these Terms.

Compliance with Laws: You agree to comply with all applicable laws, statutes, and regulations regarding your use of our Services. This includes but is not limited to, laws concerning privacy, data protection, intellectual property, and online conduct.

Geographic Restrictions: Our Services are intended for users located within jurisdictions where the use of our Services is legally permitted. It is your responsibility to ensure that your use of our Services is in compliance with the laws and regulations of your specific location. We do not make any representations that our Services are available or appropriate for use in locations outside of the jurisdictions we serve.

Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these obligations.

Termination of Access: We reserve the right to terminate or suspend access to our Services, without prior notice or liability, if we discover that you do not meet the eligibility requirements stated in these Terms or if you violate any part of these Terms.

4. User Responsibilities

Account Security: You are solely responsible for maintaining the confidentiality of your account information, including your username, password, and any other credentials used to access our Services. You agree not to disclose your account details to any third party and to take full responsibility for any activities or actions that occur under your account, whether authorized by you or not. If you suspect any unauthorized use of your account or any other breach of security, you must notify us immediately. We will not be liable for any loss or damage arising from your failure to protect your account information.

Lawful Use: You agree to use our Services only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use and enjoyment of the Services. This includes, but is not limited to, the following prohibitions:

• Misrepresentation: You must not misrepresent your identity, qualifications, or affiliations in your use of our Services.
• Content Submission: Any content you submit to the website, including reviews, comments, or other materials, must be accurate, lawful, and not misleading. You are responsible for ensuring that any content you post complies with all applicable laws and regulations.
• Prohibited Activities: You must not engage in any of the following activities while using our Services:
  • Posting or transmitting any content that is unlawful, defamatory, obscene, or otherwise objectionable.
  • Uploading or distributing any viruses, worms, or other malicious software that could harm the website, our Services, or other users.
  • Attempting to gain unauthorized access to any part of the website, other users’ accounts, or any systems or networks connected to our Services.
  • Using automated systems (such as robots, spiders, or scrapers) to access our Services in a manner that sends more request messages to our servers than a human could reasonably produce in the same period by using a conventional online web browser.

Accurate Information: You agree to provide accurate, current, and complete information about yourself when creating an account or using our Services. It is your responsibility to maintain and promptly update this information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.

Interaction with Other Users: You are solely responsible for your interactions with other users of our Services. We reserve the right, but have no obligation, to monitor disputes between you and other users. We may take any action that we deem appropriate, in our sole discretion, with respect to user conduct, including but not limited to terminating your account or reporting your behavior to law enforcement authorities.

Compliance with Policies: You agree to comply with all posted policies, guidelines, and rules applicable to our Services, which are hereby incorporated into these Terms by reference. This includes but is not limited to our Privacy Policy, community guidelines, and any other terms specific to certain features of our Services.

Consequences of Non-Compliance: We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these Terms, including without limitation, terminating their account, reporting their activities to law enforcement, and taking legal action.

5. Content Ownership and Licensing

Our Content: All content provided on our website, including but not limited to text, graphics, logos, images, videos, software, and any other materials created by or for us (“Our Content”), is owned by or licensed to Job Search Support. This content is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of Our Content, in whole or in part, except as expressly permitted by these Terms.

Limited License to Users: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use Our Content solely for your personal, non-commercial use in connection with our Services. This license does not include any resale or commercial use of Our Content, any collection and use of product listings, descriptions, or prices, any derivative use of Our Content, or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms are reserved by Job Search Support.

User-Generated Content: If you submit, post, or otherwise make available any content on or through our Services, including but not limited to comments, reviews, feedback, or other contributions (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content throughout the world in any media. You also grant us the right to use the name that you submit in connection with such User Content.

Representations and Warranties Regarding User Content: By submitting User Content, you represent and warrant that:

• You own or control all rights in and to the User Content and have the right to grant the license granted above.
• Your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.
• Your User Content does not violate any applicable laws or regulations.
• Your User Content does not contain any libelous, defamatory, obscene, offensive, threatening, or otherwise unlawful material.

No Endorsement: Any opinions, advice, statements, or other information provided by third parties, including other users, through our Services are those of the respective author(s) and not of Job Search Support. We do not endorse any User Content or any opinion, recommendation, or advice expressed therein, and we disclaim all liability with respect to the User Content.

Monitoring and Enforcement: We reserve the right, but do not have the obligation, to:

• Monitor User Content for compliance with these Terms and applicable laws.
• Remove or refuse to post any User Content for any or no reason in our sole discretion.
• Take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion, including if we believe that such User Content violates the Terms, infringes any intellectual property right or other rights of any person or entity, threatens the personal safety of users of the Services or the public, or could create liability for Job Search Support.

Copyright Infringement: If you believe that any content on our website infringes your copyright or other intellectual property rights, please contact us with a detailed description of the alleged infringement so that we can investigate the matter.

Consequences of Violation: Any unauthorized use of Our Content or the User Content of others may result in termination of the limited license granted herein and may subject you to liability for violations of intellectual property rights, among other claims.

6. Payment Terms

Pricing Information: All prices for our Services are listed on our website and are subject to change without notice. We make every effort to ensure that the pricing displayed on our website is accurate; however, we reserve the right to correct any pricing errors or omissions at our sole discretion. If a Service is listed at an incorrect price due to a typographical or other error, we reserve the right to refuse or cancel any orders placed for that Service at the incorrect price, even if the order has been confirmed and your payment method has been charged. In the event that your payment method has already been charged, we will promptly issue a refund for the incorrect price.

Currency: Unless otherwise stated, all prices are listed in USD, and all payments must be made in that currency. You are responsible for any fees associated with currency conversion or payment processing, as applicable.

Payment Methods: We accept various payment methods as indicated on our website. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges). If the payment method cannot be verified, is invalid, or is otherwise not acceptable, your order may be suspended or canceled.

Taxes: You are responsible for paying any applicable taxes related to your purchase of Services. The total price indicated at checkout will include any applicable taxes based on the billing information you provide. If we are required to collect or pay taxes, those taxes will be added to the purchase price of your order and reflected in your invoice.

Refund Policy: Refunds for Services may be available under certain circumstances as described on the specific service page or as required by law. Any refund requests must be made in accordance with our refund policy, which is available on our website. If you are eligible for a refund, we will process the refund within a reasonable time after your request has been approved. Please note that the original payment method used for the purchase will be credited, and processing times for refunds may vary depending on your financial institution.

Subscription Services: If you purchase a subscription service, your subscription will automatically renew at the end of the applicable subscription period unless you cancel your subscription before the renewal date. The renewal will be at the same price and for the same duration as the original subscription, unless otherwise notified by us. You may cancel your subscription by following the instructions provided on our website or by contacting our customer support team.

Billing Disputes: If you believe that you have been billed incorrectly or if you have any issues regarding your payment, you must contact us within 30 days of the date of the billing statement in question. We will investigate and, if necessary, correct any errors promptly. If you fail to notify us within this timeframe, you waive your right to dispute the charges.

Termination of Services: We reserve the right to terminate or suspend access to our Services for any user who fails to make timely payments or otherwise violates these Payment Terms. In the event of termination or suspension, you may still be liable for any outstanding payments due.

Third-Party Payment Processors: We use third-party payment processors to handle transactions on our behalf. By making a purchase through our website, you agree to comply with the terms and conditions of these third-party payment processors. We are not responsible for any errors or issues arising from the payment processing services provided by these third parties.

No Chargebacks: You agree not to initiate any chargebacks with your payment provider without first attempting to resolve the matter directly with us. Chargebacks that are initiated without legitimate cause may result in immediate termination of your account and access to our Services, and you may be liable for any associated fees and costs.

7. Cancellation and Termination

User-Initiated Cancellation:

• Cancellation of Services: You may cancel your use of our Services at any time by following the cancellation procedures provided on our website or by contacting our customer support team. Upon cancellation, you will lose access to any Services or content associated with your account. Please note that certain Services may have specific cancellation policies that apply, and you should review those policies before initiating cancellation.
• Subscription Services: If you have subscribed to any of our recurring services, you can cancel your subscription by following the instructions on our website or contacting our customer support team before the renewal date. If you cancel after the subscription renewal date, you may still be charged for that subscription period, and the cancellation will take effect from the next billing cycle.

Refunds Upon Cancellation:

• Refund Eligibility: Depending on the specific terms of the Service purchased, you may or may not be eligible for a refund upon cancellation. Please review our refund policy or the specific service terms for details regarding your eligibility for a refund. Refunds, if applicable, will be processed within a reasonable time after the cancellation request is approved, and will be issued to the original payment method used.

Our Right to Terminate:

• Termination for Breach: We reserve the right to terminate or suspend your access to our Services, without notice or liability, if we determine that you have violated these Terms, including but not limited to failure to pay fees, breach of any agreement, or illegal activity. In the event of such termination, you will remain responsible for any fees or charges incurred up to the date of termination.
• Termination for Inactivity: We may terminate your account if it has been inactive for an extended period, as defined by our policies. We will attempt to notify you before taking any action, giving you the opportunity to reactivate your account or retrieve any important data.

Consequences of Termination:

• Loss of Access: Upon termination or cancellation of your account, whether by you or by us, your right to use the Services will immediately cease. You will no longer have access to any data, files, or content associated with your account, and we may delete such data from our servers without further notice.
• Outstanding Fees: If your account is terminated, you are still responsible for any outstanding payments or fees owed to us. We reserve the right to take legal action to recover any unpaid amounts.
• No Future Use: If we terminate your account due to your violation of these Terms, you are prohibited from registering or creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. We reserve the right to refuse service to anyone, at any time, for any reason, at our sole discretion.

Reactivation of Services:

• Reactivation Requests: If your account was terminated due to non-payment or inactivity, you may request to reactivate your account by contacting our customer support team. Reactivation is not guaranteed and will be subject to our review and approval. Additional fees may apply to reactivate the account.

Third-Party Services:

• Impact on Third-Party Services: If your use of third-party services is tied to your account with us, please be aware that cancellation or termination of your account may also result in the termination of those third-party services. We are not responsible for any effects that such termination may have on third-party services.

8. Limitation of Liability

General Disclaimer: The Services provided by Job Search Support are offered on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. While we strive to provide accurate and up-to-date information, we do not guarantee that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.

No Liability for User Conduct: You understand and agree that we are not responsible or liable for any user-generated content or the conduct of any user, whether online or offline. This includes, but is not limited to, any defamatory, offensive, or illegal conduct of other users or third parties. Your interactions with other users, whether in person or online, are solely your responsibility.

Limitation on Damages: To the fullest extent permitted by law, Job Search Support, its affiliates, directors, employees, agents, licensors, or service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, the Services;
• Any conduct or content of any third party on the Services;
• Any content obtained from the Services; and
• Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.

Maximum Liability: In no event shall our aggregate liability to you for all claims arising out of or related to these Terms or the use of the Services exceed the greater of the amount you paid us for the specific service in question or one hundred USD. This limitation will apply even if the remedies fail for their essential purpose.

Third-Party Services: Some parts of our Services may be provided by third parties. We do not warrant or assume any responsibility for the accuracy, reliability, or legality of any third-party services, and we will not be liable for any damages or losses caused by your use of or reliance on such third-party services. Your interactions with third parties, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and the third party.

Indemnification: You agree to defend, indemnify, and hold harmless Job Search Support, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

Jurisdictional Limitations: Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

Time Limitation on Claims: You agree that any claim you may have arising out of or related to your relationship with Job Search Support must be filed within one year after such claim arose; otherwise, your claim is permanently barred.

9. Indemnification

Your Agreement to Indemnify: You agree to defend, indemnify, and hold harmless Job Search Support, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

• Use of Services: Your access to and use of our Services, including any data or content transmitted or received by you.
• Violation of Terms: Your violation of these Terms, any law, rule, or regulation, or the rights of any third party.
• User Content: Any User Content you submit, post, or otherwise transmit through our Services, including any claims that such User Content infringes or violates the rights of a third party.
• Misconduct: Any fraudulent, illegal, or intentional misconduct by you in connection with your use of our Services.

Defense and Control: We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. If we do assume the defense of such a matter, you will cooperate with us in the defense of that claim.

Notification of Claims: You agree to promptly notify us of any third-party claims, actions, or demands for which you believe you must indemnify us. We will provide you with reasonable assistance, at your expense, in defending any such claim, suit, or proceeding.

No Settlement Without Consent: You may not settle any claim or matter subject to indemnification under these Terms without our prior written consent. We will not unreasonably withhold such consent.

Survival of Indemnification Obligations: Your obligations under this indemnification section will continue even after you stop using our Services, whether your account is terminated or not, and will apply to any actions taken before such termination.

10. Contact Information

• Email: [email protected]