Terms of Service

Welcome to Job Search Support, a service operated by Drizzly Technologies Inc. ("Company", "we", "us", "our"). By accessing or using our website and services ("Services"), you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully before using our Services. If you do not agree to these Terms in their entirety, you must not access or use our Services, and you must refrain from signing any service agreement with us.

1. Acceptance of Terms

Binding Agreement

By accessing, browsing, or using our website and any of the services we offer (collectively referred to as "Services"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"). If you do not agree to any of these Terms, you must immediately cease using our Services. Your use of our Services constitutes your acceptance of these Terms in full.

Scope of Agreement

These Terms apply to all users of the website, including but not limited to visitors, registered users, vendors, customers, merchants, and contributors of content. This includes any interaction you have with our website or Services, whether you are merely browsing, purchasing services, contributing content, or engaging with other users.

Additional Terms

Certain features or services provided through the website may be subject to additional guidelines, terms, or rules, which will be posted in connection with those features or services. All such additional terms are hereby incorporated by reference into these Terms. In the event of a conflict between these Terms and any additional terms, the additional terms will govern with respect to the specific service or feature to which they apply.

Electronic Consent

You acknowledge and agree that by clicking "I Agree" or "Accept" where prompted on our website, or by continuing to use our Services, you are providing your electronic signature and consent to enter into a legally binding agreement with us. This consent applies to the entire scope of interactions between you and us in connection with the Services, including any transactions conducted via the website.

Prerequisite to Service

You must accept these Terms in full before entering into any service agreement, engagement, or transaction with us. If you do not agree to these Terms, please refrain from signing any service agreement and discontinue use of our Services immediately.

Obligation to Review Terms

You agree that it is your responsibility to review these Terms periodically to remain informed about any updates. Your continued use of the Services after any such updates are made will signify your acceptance of the modified Terms.

No Waiver

The failure of Drizzly Technologies Inc. to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Drizzly Technologies Inc.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions of these Terms will remain in full force and effect.

2. Changes to Terms

Modification Rights

We reserve the right to modify, amend, or update these Terms at any time and at our sole discretion. Any changes we make will be effective immediately upon posting on this page, and the "Last Updated" date at the top will be updated to reflect the latest version. It is your responsibility to review the Terms periodically for any updates or changes.

Notification of Changes

While we may choose to notify you of significant changes to these Terms through email or other direct communication methods, we are under no obligation to do so. Your continued use of the Services following the posting of any changes constitutes your acceptance of those changes.

Material Changes

In the event of material changes to these Terms that may affect your rights or obligations, we may provide additional notice to you, such as posting a notice on the homepage or within the Service, or through other appropriate communication channels. However, it is ultimately your responsibility to stay informed about any changes.

Right to Discontinue Services

We also reserve the right to discontinue or modify any aspect of the Services at any time without prior notice. This may include adding new features, altering existing features, or removing features entirely.

Binding Agreement

By continuing to use the Services after any changes are posted, you agree to be bound by the modified Terms. If you do not agree to the updated Terms, you must stop using the Services immediately.

3. Eligibility

Age Requirement

Our Services are intended solely for users who are at least 18 years of age. By accessing or using our Services, you represent and warrant that you are 18 years old or older. If you are under 18, you are not authorized to use our Services and must cease all use of our website immediately.

Legal Capacity

In addition to the age requirement, you must have the legal capacity to enter into a binding contract under the laws of your jurisdiction. By using our Services, you confirm that you have the legal authority and capacity to agree to these Terms.

Compliance with Laws

You agree to comply with all applicable laws, statutes, and regulations regarding your use of our Services. This includes but is not limited to, laws concerning privacy, data protection, intellectual property, and online conduct.

Geographic Restrictions

Our Services are intended for users located within jurisdictions where the use of our Services is legally permitted. It is your responsibility to ensure that your use of our Services is in compliance with the laws and regulations of your specific location. We do not make any representations that our Services are available or appropriate for use in locations outside of the jurisdictions we serve.

Proof of Identification and Work Authorization

For certain Services, particularly profile marketing, job search, and outreach services, you may be required to provide proof of identification and work authorization. This includes, but is not limited to, a valid government-issued photo identification and proof of work authorization in the applicable jurisdiction (such as a work permit, permanent residency card, or citizenship documentation). You agree to provide such documentation promptly upon request. Failure to provide valid identification or work authorization documentation may result in suspension or termination of Services. The Company is not responsible for verifying the authenticity of documents provided and relies on the Client's representations regarding their identity and work authorization status.

Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these obligations.

Termination of Access

We reserve the right to terminate or suspend access to our Services, without prior notice or liability, if we discover that you do not meet the eligibility requirements stated in these Terms or if you violate any part of these Terms.

4. User Responsibilities

Account Security

You are solely responsible for maintaining the confidentiality of your account information, including your username, password, and any other credentials used to access our Services. You agree not to disclose your account details to any third party and to take full responsibility for any activities or actions that occur under your account, whether authorized by you or not. If you suspect any unauthorized use of your account or any other breach of security, you must notify us immediately. We will not be liable for any loss or damage arising from your failure to protect your account information.

Lawful Use

You agree to use our Services only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use and enjoyment of the Services. This includes, but is not limited to, the following prohibitions:

Misrepresentation

You must not misrepresent your identity, qualifications, or affiliations in your use of our Services.

Content Submission

Any content you submit to the website, including reviews, comments, or other materials, must be accurate, lawful, and not misleading. You are responsible for ensuring that any content you post complies with all applicable laws and regulations.

Prohibited Activities

You must not engage in any of the following activities while using our Services:

• Posting or transmitting any content that is unlawful, defamatory, obscene, or otherwise objectionable.
• Uploading or distributing any viruses, worms, or other malicious software that could harm the website, our Services, or other users.
• Attempting to gain unauthorized access to any part of the website, other users' accounts, or any systems or networks connected to our Services.
• Using automated systems (such as robots, spiders, or scrapers) to access our Services in a manner that sends more request messages to our servers than a human could reasonably produce in the same period by using a conventional online web browser.

Accurate Information

You agree to provide accurate, current, and complete information about yourself when creating an account or using our Services. It is your responsibility to maintain and promptly update this information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.

Client Cooperation and Active Participation

You acknowledge that the effectiveness of our Services depends on your active participation and cooperation. You agree to:

• Provide timely, accurate, and complete information as requested by our team.
• Attend scheduled consultations and meetings.
• Respond to communications within a reasonable timeframe.
• Implement recommendations provided by our team in good faith.
• Actively participate in job search activities, including applying for a minimum number of positions per week as directed by your assigned service delivery agent. Applying only sporadically or failing to maintain consistent application volume is considered non-active participation.
• If you cannot find sufficient job opportunities in your target area, you must consult your assigned service delivery agent to adjust the job search scope.
• Notify the Company immediately upon receiving any job offer, interview request, or employment opportunity, regardless of the source or channel through which it was received.

Failure to cooperate or maintain active participation may affect the quality and outcome of the Services. Lack of engagement for three (3) consecutive weeks or non-responsiveness for over thirty (30) days may result in termination of Services and applicable cancellation fees as outlined in Section 10. We shall not be held responsible for any diminished results arising from your lack of cooperation or participation.

Interaction with Other Users

You are solely responsible for your interactions with other users of our Services. We reserve the right, but have no obligation, to monitor disputes between you and other users. We may take any action that we deem appropriate, in our sole discretion, with respect to user conduct, including but not limited to terminating your account or reporting your behavior to law enforcement authorities.

Compliance with Policies

You agree to comply with all posted policies, guidelines, and rules applicable to our Services, which are hereby incorporated into these Terms by reference. This includes but is not limited to our Privacy Policy, community guidelines, and any other terms specific to certain features of our Services.

Consequences of Non-Compliance

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these Terms, including without limitation, terminating their account, reporting their activities to law enforcement, and taking legal action.

5. Client Representations and Warranties

By engaging with our Services, you represent and warrant that:

Accuracy of Information

All information you provide to us, including but not limited to personal details, employment history, educational qualifications, skills, certifications, and professional experience, is truthful, accurate, and not misleading. You understand that we rely on this information to prepare resumes, LinkedIn profiles, cover letters, and other professional documents, and that any inaccuracies are solely your responsibility.

Work Authorization

You have valid and current authorization to work in the jurisdiction(s) where you are seeking employment. You acknowledge that the Company does not provide immigration advice or services and is not responsible for verifying or ensuring your work authorization status.

No Fraudulent Intent

You are not engaging our Services for any fraudulent, deceptive, or unlawful purpose, including but not limited to misrepresenting your qualifications, fabricating employment history, or creating false professional credentials.

Resume and Profile Content

You acknowledge that the final content of any resume, LinkedIn profile, cover letter, or other professional document created through our Services is subject to your review and approval before use. Once you approve any deliverable, you assume full responsibility for its contents and any consequences arising from its use, including any claims of misrepresentation by employers or third parties.

Third-Party Obligations

Your engagement with our Services does not violate any existing agreement, obligation, or restriction, including but not limited to non-compete agreements, confidentiality obligations, or employment contracts with current or former employers.

Consequences of Breach

Any breach of these representations and warranties may result in immediate termination of Services without refund, and you shall indemnify and hold harmless the Company against any claims, damages, or losses arising from such breach.

6. Service Delivery Terms

Nature of Services

Job Search Support provides career coaching, profile building, resume preparation, LinkedIn optimization, cover letter preparation, profile marketing, interview preparation, salary negotiation guidance, and related job search support services. Our Services are advisory and supportive in nature, and their success depends on numerous factors beyond our control, including but not limited to market conditions, employer decisions, the client's qualifications, and the client's effort in the job search process.

No Guarantee of Outcomes

We do not guarantee any specific results, including but not limited to job offers, interviews, callbacks, salary levels, or employment within any particular timeframe. Job search outcomes depend on many variables outside of our control, and our Services are designed to improve your positioning and preparedness, not to guarantee employment. Any testimonials, case studies, or success stories shared on our website or materials represent individual experiences and are not guarantees of future performance.

Service Scope

The scope of each engagement is defined in the relevant service agreement or package description. Work performed outside the agreed scope may require additional fees. We reserve the right to define the boundaries of each service offering and to decline requests that fall outside the agreed scope.

Extended Engagement Definition

You acknowledge and agree that any employment, contract, freelance engagement, or income-generating opportunity secured using the knowledge, tools, strategies, methodologies, connections, introductions, or any other resources provided by Job Search Support during or after the engagement period shall be considered as having been facilitated by the Company, regardless of whether the Company was directly involved in the specific application, introduction, or hiring process. This includes, without limitation, positions obtained through contacts, leads, networking strategies, resume and profile materials, interview techniques, or job search methods provided or developed through our Services. You agree to notify the Company immediately upon accepting any job offer, contract, or engagement, and to fulfill all applicable payment obligations as outlined in your service agreement. Failure to notify the Company may result in legal action to recover fees owed, plus any associated costs and damages.

Offer Acceptance

Where your service agreement includes profile marketing or job search services on a success-fee basis, you agree to accept one of the first two valid job offers received that are reasonably aligned with the agreed job role or function specification. A "valid job offer" means a written offer of employment or contract engagement that meets the general criteria discussed during your engagement. If you decline two valid offers without reasonable justification (as determined by the Company in its sole discretion), the success fee shall become due immediately based on the highest offer received, and the Company may re-evaluate or discontinue Services at its discretion.

Support Channels

All client communications, consultations, and service delivery may be conducted through various support channels used across the Company, including but not limited to video conferencing platforms (such as Zoom, Google Meet, or Microsoft Teams), email, phone, messaging applications (such as WhatsApp), shared document platforms (such as Google Docs), and any other communication tools the Company deems appropriate. The Company reserves the right to select, change, or discontinue any support channel at its sole discretion. Clients acknowledge that by engaging with our Services, they consent to the use of these various communication platforms and tools.

Delivery Timelines

While we strive to deliver Services within the timelines communicated to clients, all timelines are estimates and not guaranteed deadlines. Delivery timelines may be affected by client responsiveness, complexity of the engagement, volume of revisions requested, and other factors. We shall not be liable for any delays caused by the client's failure to provide timely information, feedback, or cooperation.

Service Modifications

We reserve the right to modify, update, or discontinue any service offering, package, or feature at any time without prior notice. Changes to active engagements will be communicated to affected clients.

Third-Party Tools and Platforms

Our Services may involve the use of third-party tools, platforms, and services (such as LinkedIn, job boards, email marketing platforms, staffing agencies, or AI-assisted tools). We do not control these third-party platforms and are not responsible for their availability, functionality, terms of service, privacy practices, or any changes they make that may affect our Services. Clients acknowledge that their use of third-party platforms is subject to those platforms' own terms and conditions. The Company is not liable for any account suspensions, restrictions, or adverse actions taken by third-party platforms against the Client.

Success Stories and Testimonials

The Company may request your permission to use your success story, testimonial, or anonymized case study for marketing and promotional purposes. Any such use requires your prior written or electronic approval. However, the Company may use anonymized, aggregated data about service outcomes for internal analytics and general marketing purposes without individual client consent.

Independent Contractor Relationship

The relationship between you and Drizzly Technologies Inc. is that of independent parties. Nothing in these Terms or any service agreement shall be construed to create an employer-employee relationship, partnership, joint venture, or agency relationship between you and the Company. The Company's employees, contractors, and service delivery agents are not your employees, agents, or representatives.

Use of AI-Assisted Tools

The Company may use artificial intelligence (AI) tools, machine learning systems, or other automated technologies in the course of delivering Services, including but not limited to drafting resumes, cover letters, LinkedIn content, outreach emails, job search strategies, and other professional documents. You acknowledge and agree that:

• AI-generated content may contain errors, inaccuracies, or omissions and is not a substitute for professional human judgment.
• All AI-assisted deliverables are subject to review, refinement, and quality control by the Company's team before delivery to the Client.
• The Client is solely responsible for reviewing, verifying, and approving all deliverables — whether AI-assisted or not — before using them. Once a deliverable is approved by the Client, the Client assumes full responsibility for its contents and any consequences arising from its use.
• The Company is not liable for any errors, inaccuracies, or consequences arising from the use of AI-generated or AI-assisted content that was approved by the Client.
• The Company does not guarantee that AI tools used will be free from errors, biases, or limitations inherent to current AI technology.

Not Professional Advice

Our Services are limited to job search support, career coaching, and related services. We do not provide and our Services should not be construed as legal advice, immigration advice, financial advice, tax advice, or any other form of licensed professional advice. You are solely responsible for seeking independent professional advice in these areas as needed. The Company is not liable for any decisions you make based on information or guidance provided during the course of our Services.

Platform Account Access

Where our Services involve accessing or managing your accounts on third-party platforms (such as LinkedIn, job boards, or email accounts), you acknowledge and agree that:

• You voluntarily grant the Company access to such accounts solely for the purpose of delivering the agreed-upon Services.
• You are responsible for providing accurate login credentials and maintaining the security of your accounts. The Company is not liable for any unauthorized access to your accounts that occurs outside of the Company's activities.
• You agree not to change passwords, revoke access, or modify security settings on accounts being managed by the Company during an active engagement without first notifying the Company. Failure to notify may disrupt service delivery, and the Company shall not be liable for any resulting delays or issues.
• The Company will relinquish access to your accounts upon completion or termination of the engagement. You are responsible for changing your passwords and security settings after the engagement concludes.
• The Company is not liable for any actions taken by third-party platforms (such as account suspensions, content removals, or restrictions) as a result of activities performed on your behalf, even if such activities were part of the agreed service scope.
• Any content posted, modified, or submitted to your accounts is subject to your prior review and approval. Once approved, you assume full responsibility for such content.

7. Communication Recording and Monitoring

Recording of Communications

You acknowledge and consent that all communications between you and the Company, including but not limited to phone calls, video conferences, screen-sharing sessions, chat messages, and any other form of electronic or verbal communication conducted through our support channels, may be recorded, monitored, and stored by the Company for quality assurance, training, verification, dispute resolution, and internal improvement purposes.

Purpose of Recording

Recordings are used solely for the Company's internal purposes, including but not limited to:

• Ensuring the quality and accuracy of the Services provided.
• Verifying instructions, agreements, and information exchanged during consultations.
• Training and professional development of Company staff.
• Resolving disputes or misunderstandings regarding the scope or delivery of Services.
• Protecting the Company's legal interests and rights.

Non-Disclosure of Recordings

Recordings of client communications are treated as confidential internal records of the Company. These recordings are not provided to, shared with, or disclosed to clients, third parties, or any external entities, except where required by law, court order, or regulatory authority. Clients acknowledge that they have no right to access, obtain copies of, or request deletion of these recordings, except as required by applicable law.

Consent to Recording

By engaging with our Services and communicating with us through any channel, you provide your express consent to the recording and monitoring of all such communications. If you do not consent to the recording of your communications, you must notify us in writing before any communication takes place, and you must refrain from entering into a service agreement with us, as recording is an integral part of our quality assurance and service delivery process.

Prohibition on Client-Side Recording

You agree not to record, capture, screenshot, transcribe, or otherwise reproduce any communications with the Company, its employees, contractors, or representatives — whether by audio, video, screen capture, or any other means — without the prior written consent of the Company. This prohibition applies to all communication channels, including but not limited to phone calls, video conferences, screen-sharing sessions, chat messages, and in-person meetings. Any unauthorized recording by the Client may result in immediate termination of Services without refund, and the Company reserves the right to pursue legal action for any damages arising from the unauthorized recording, distribution, or use of such recordings. This clause does not affect the Company's own right to record communications as described above.

Retention of Recordings

Recordings are retained for a period determined by the Company at its sole discretion, in accordance with applicable laws and regulations. After the retention period, recordings may be securely deleted or destroyed.

8. Content Ownership and Licensing

Our Content

All content provided on our website, including but not limited to text, graphics, logos, images, videos, software, methodologies, frameworks, templates, and any other materials created by or for us ("Our Content"), is owned by or licensed to Drizzly Technologies Inc. This content is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of Our Content, in whole or in part, except as expressly permitted by these Terms.

Proprietary Methodologies

Our career coaching methodologies, job search frameworks, resume templates, interview preparation techniques, profile marketing strategies, outreach sequences, email templates, and all related proprietary processes and systems are trade secrets and confidential business information of Drizzly Technologies Inc. You agree not to reverse-engineer, copy, replicate, teach, resell, or distribute our methodologies, templates, or frameworks to any third party, whether for commercial or non-commercial purposes.

Limited License to Users

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use Our Content solely for your personal, non-commercial use in connection with our Services. This license does not include any resale or commercial use of Our Content, any collection and use of product listings, descriptions, or prices, any derivative use of Our Content, or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms are reserved by Drizzly Technologies Inc.

User-Generated Content

If you submit, post, or otherwise make available any content on or through our Services, including but not limited to comments, reviews, feedback, or other contributions ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content throughout the world in any media. You also grant us the right to use the name that you submit in connection with such User Content.

Work Product

Any deliverables created as part of our Services (such as resumes, cover letters, LinkedIn profile content, or marketing materials) are licensed to you for your personal use upon full payment. The underlying templates, methodologies, and frameworks used to create these deliverables remain the exclusive intellectual property of Drizzly Technologies Inc.

Representations and Warranties Regarding User Content

By submitting User Content, you represent and warrant that:

• You own or control all rights in and to the User Content and have the right to grant the license granted above.
• Your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.
• Your User Content does not violate any applicable laws or regulations.
• Your User Content does not contain any libelous, defamatory, obscene, offensive, threatening, or otherwise unlawful material.

No Endorsement

Any opinions, advice, statements, or other information provided by third parties, including other users, through our Services are those of the respective author(s) and not of Drizzly Technologies Inc. We do not endorse any User Content or any opinion, recommendation, or advice expressed therein, and we disclaim all liability with respect to the User Content.

Monitoring and Enforcement

We reserve the right, but do not have the obligation, to:

• Monitor User Content for compliance with these Terms and applicable laws.
• Remove or refuse to post any User Content for any or no reason in our sole discretion.
• Take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion, including if we believe that such User Content violates the Terms, infringes any intellectual property right or other rights of any person or entity, threatens the personal safety of users of the Services or the public, or could create liability for Drizzly Technologies Inc.

Copyright Infringement

If you believe that any content on our website infringes your copyright or other intellectual property rights, please contact us with a detailed description of the alleged infringement so that we can investigate the matter.

Consequences of Violation

Any unauthorized use of Our Content or the User Content of others may result in termination of the limited license granted herein and may subject you to liability for violations of intellectual property rights, among other claims.

9. Payment Terms

Pricing Information

All prices for our Services are listed on our website or in your individual service agreement and are subject to change without notice. We make every effort to ensure that the pricing displayed on our website is accurate; however, we reserve the right to correct any pricing errors or omissions at our sole discretion. If a Service is listed at an incorrect price due to a typographical or other error, we reserve the right to refuse or cancel any orders placed for that Service at the incorrect price, even if the order has been confirmed and your payment method has been charged. In the event that your payment method has already been charged, we will promptly issue a refund for the incorrect price.

Fee Structures

The Company offers various fee structures depending on the service package selected, which may include:

• Fixed-Fee Services: One-time or package fees for defined service deliverables (such as resume preparation, LinkedIn optimization, or interview coaching).
• Success-Fee Services: Fees calculated as a percentage of or relative to the Client's compensation upon securing employment, as defined in the individual service agreement. Success fees are earned and become due upon the Client accepting a job offer, contract, or engagement, regardless of whether the Client subsequently begins or continues the employment.
• Upfront Fees: Non-refundable fees due at the commencement of the engagement, as specified in the individual service agreement.
• Hybrid Structures: Combinations of upfront fees and success fees, as specified in the individual service agreement.

The specific fee structure, amounts, and payment schedule applicable to your engagement are detailed in your individual service agreement, which is incorporated into these Terms by reference.

Success Fee Calculation and Verification

Where a success fee applies, the following terms govern its calculation:

• The success fee is calculated based on the Client's compensation as defined in the individual service agreement (which may include base salary, contract rate, bonuses, or other forms of remuneration).
• The Client is obligated to provide truthful, accurate, and complete information regarding their compensation, including but not limited to offer letters, employment contracts, pay stubs, or other documentation as reasonably requested by the Company for the purpose of verifying the success fee amount.
• If the Client's compensation changes between the date of offer acceptance and the start date (for example, due to renegotiation, role change, or conversion from contract to full-time or vice versa), the success fee shall be calculated based on the higher of the original offer or the final compensation, unless otherwise agreed in writing by the Company.
• If the Client underreports, conceals, or misrepresents their compensation in order to reduce the success fee, the Company reserves the right to: (a) recalculate the success fee based on verified compensation information; (b) charge the difference plus a penalty equal to twenty-five percent (25%) of the underpaid amount; and (c) pursue legal action for breach of contract and fraud.
• The Company may request reasonable documentation to verify compensation at any time within twenty-four (24) months of the Client's employment start date. The Client agrees to cooperate with such verification requests.

Currency

Unless otherwise stated in the individual service agreement, fees may be denominated in CAD or USD as specified. You are responsible for any fees associated with currency conversion or payment processing, as applicable.

Payment Methods

We accept various payment methods as indicated on our website or in your service agreement. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges). If the payment method cannot be verified, is invalid, or is otherwise not acceptable, your order may be suspended or canceled.

Installment Payments

Where fees are payable in installments (as specified in the individual service agreement), each installment must be paid by the due date specified. Failure to pay any installment by its due date shall constitute a breach of these Terms and the service agreement.

Taxes

You are responsible for paying any applicable taxes related to your purchase of Services. The total price indicated at checkout or in your service agreement will include any applicable taxes based on the billing information you provide. If we are required to collect or pay taxes, those taxes will be added to the purchase price of your order and reflected in your invoice.

Late Payment Penalties

If any payment (including installment payments) is not received by the due date, the following penalties apply:

• A late payment penalty of USD $250 (or equivalent in the applicable currency) shall be charged for each missed payment due date.
• If any payment remains outstanding for more than ninety (90) days past the due date, the outstanding amount shall accrue interest at a rate of fifteen percent (15%) per annum, compounded monthly, from the original due date until the amount is paid in full.
• All late payment penalties, interest charges, and any associated costs of collection are the sole responsibility of the Client and are in addition to, not in lieu of, the original amounts owed.

Collections and Credit Impact

If any amounts remain unpaid despite reasonable collection efforts by the Company, the Company reserves the right to:

• Engage third-party collection agencies or legal counsel to recover outstanding amounts.
• Report unpaid debts to credit reporting agencies, which may negatively affect the Client's credit score and credit history.
• Recover all costs associated with collection efforts, including but not limited to collection agency fees, legal fees, court costs, and administrative expenses.
• Pursue legal action in the courts of Vancouver, British Columbia, Canada, or any other court of competent jurisdiction.

The Client acknowledges and agrees that these collection measures are reasonable and necessary to protect the Company's legitimate business interests.

Refund Policy

Refunds for Services may be available under certain circumstances as described on the specific service page, in your service agreement, or as required by law. Any refund requests must be made in accordance with our refund policy. If you are eligible for a refund, we will process the refund within a reasonable time after your request has been approved. Please note that the original payment method used for the purchase will be credited, and processing times for refunds may vary depending on your financial institution. Work already completed or in progress at the time of a refund request may not be eligible for a full refund, and refund amounts will be prorated based on the work delivered.

Subscription Services

If you purchase a subscription service, your subscription will automatically renew at the end of the applicable subscription period unless you cancel your subscription before the renewal date. The renewal will be at the same price and for the same duration as the original subscription, unless otherwise notified by us. You may cancel your subscription by following the instructions provided on our website or by contacting our customer support team.

Billing Disputes

If you believe that you have been billed incorrectly or if you have any issues regarding your payment, you must contact us within 30 days of the date of the billing statement in question. We will investigate and, if necessary, correct any errors promptly. If you fail to notify us within this timeframe, you waive your right to dispute the charges.

Termination of Services for Non-Payment

We reserve the right to terminate or suspend access to our Services for any user who fails to make timely payments or otherwise violates these Payment Terms. In the event of termination or suspension, you remain liable for all outstanding payments due, including any accrued late payment penalties and interest.

Third-Party Payment Processors

We use third-party payment processors to handle transactions on our behalf. By making a purchase through our website, you agree to comply with the terms and conditions of these third-party payment processors. We are not responsible for any errors or issues arising from the payment processing services provided by these third parties.

No Chargebacks

You agree not to initiate any chargebacks with your payment provider without first attempting to resolve the matter directly with us. Chargebacks that are initiated without legitimate cause may result in immediate termination of your account and access to our Services, and you may be liable for any associated fees and costs incurred by the Company, including administrative fees and payment processor penalties. The Company reserves the right to dispute any chargeback and to recover all associated costs from the Client.

10. Cancellation and Termination

User-Initiated Cancellation

Cancellation of Services

You may cancel your use of our Services by discussing the matter with your assigned service delivery agent and confirming the cancellation in writing (via email to the Company). Verbal cancellations alone are not effective. Upon cancellation, you will lose access to any Services or content associated with your account. Please note that certain Services have specific cancellation fees that apply, as described below.

Cancellation Fees

The following cancellation fees apply to service agreements that include profile marketing, outreach, or success-fee-based services, reflecting the Company's investment of time, resources, and effort at each stage of the engagement:

• Preparation Phase (first two weeks of engagement): If the Client cancels during this initial period, a cancellation fee applies to cover the costs of initial consultation, planning, and preparatory work undertaken by the Company. The specific fee amount is defined in the individual service agreement.
• Marketing Phase (after preparation, before first interview secured): Once the Company begins actively marketing the Client's profile, submitting applications, or conducting outreach on the Client's behalf, cancellation will incur a higher fee reflecting the substantial work performed. The specific fee amount is defined in the individual service agreement.
• Interview Phase (after interview secured, before job offer accepted): If the Client cancels after securing one or more interviews but before accepting a job offer, a significant cancellation fee applies to reflect the near-completion of the engagement. The specific fee amount is defined in the individual service agreement.
• Post-Offer Phase (after accepting a job offer): Once a job offer has been accepted by the Client, cancellation is not permitted, and the full success fee (or applicable service fee) becomes due and payable immediately. Acceptance of a job offer constitutes completion of the core service engagement, and no refund or fee reduction shall apply.

Cancellation Procedure

To be valid, all cancellations must be: (1) discussed with your assigned service delivery agent, and (2) confirmed in writing via email to the Company at [email protected]. The cancellation effective date shall be the date on which the Company acknowledges receipt of the written cancellation request.

Subscription Services

If you have subscribed to any of our recurring services, you can cancel your subscription by following the instructions on our website or contacting our customer support team before the renewal date. If you cancel after the subscription renewal date, you may still be charged for that subscription period, and the cancellation will take effect from the next billing cycle.

Refunds Upon Cancellation

Refund Eligibility

Depending on the specific terms of the Service purchased, you may or may not be eligible for a refund upon cancellation. Please review your service agreement or the specific service terms for details regarding your eligibility. Refunds, if applicable, will be processed within a reasonable time after the cancellation request is approved, and will be issued to the original payment method used. Work already completed or delivered is non-refundable.

Extended Support

Where a service agreement provides for extended support (such as continued services if the Client loses their job within a specified period after placement), such extended support is subject to the following conditions:

• Extended support is only available as specifically defined in the individual service agreement.
• Extended support applies only for the number of job losses specified in the service agreement (typically the first and second job losses only); no further support is provided beyond what is specified.
• The Client must notify the Company promptly upon any job loss to initiate extended support.
• Extended support does not entitle the Client to a refund of fees already paid.

Our Right to Terminate

Termination for Breach

We reserve the right to terminate or suspend your access to our Services, without notice or liability, if we determine that you have violated these Terms, including but not limited to failure to pay fees, breach of any agreement, abusive behavior toward staff, provision of fraudulent information, misrepresentation, or illegal activity. In the event of such termination, you will remain responsible for any fees or charges incurred up to the date of termination, including any applicable cancellation fees.

Termination for Inactivity or Non-Participation

We may terminate your account and service engagement if you have been inactive or non-participatory for an extended period. Specifically, lack of engagement for three (3) consecutive weeks or non-responsiveness for over thirty (30) days may result in termination and applicable cancellation fees as outlined above. We will attempt to contact you before taking action, but the Company is not obligated to maintain Services indefinitely for non-responsive clients.

Consequences of Termination

Loss of Access

Upon termination or cancellation of your account, whether by you or by us, your right to use the Services will immediately cease. You will no longer have access to any data, files, or content associated with your account, and we may delete such data from our servers without further notice.

Outstanding Fees

If your account is terminated, you are still responsible for any outstanding payments or fees owed to us, including success fees, cancellation fees, late payment penalties, and accrued interest. We reserve the right to take legal action and engage collection agencies to recover any unpaid amounts.

No Future Use

If we terminate your account due to your violation of these Terms, you are prohibited from registering or creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. We reserve the right to refuse service to anyone, at any time, for any reason, at our sole discretion.

Reactivation of Services

Reactivation Requests

If your account was terminated due to non-payment or inactivity, you may request to reactivate your account by contacting our customer support team. Reactivation is not guaranteed and will be subject to our review and approval. All outstanding fees must be paid in full before reactivation, and additional fees may apply.

Third-Party Services

Impact on Third-Party Services

If your use of third-party services is tied to your account with us, please be aware that cancellation or termination of your account may also result in the termination of those third-party services. We are not responsible for any effects that such termination may have on third-party services.

11. Confidentiality

Company Confidentiality

You agree to keep confidential all proprietary information, methodologies, strategies, templates, business processes, pricing structures, fee arrangements, outreach sequences, email templates, contact lists, employer leads, and other confidential information disclosed to you during the course of our engagement. This obligation survives the termination of the service agreement.

Client Information

We treat all client information provided to us in the course of our Services as confidential, subject to the terms of our Privacy Policy. However, we may use anonymized, aggregated data for internal analytics, service improvement, and marketing purposes.

Mutual Obligations

Both parties agree not to disclose confidential information to third parties without prior written consent, except where disclosure is required by law, regulation, or court order.

12. Non-Disparagement

You agree not to make, publish, or communicate any disparaging, defamatory, or negative statements, whether written, oral, or electronic, about Drizzly Technologies Inc., its Services, employees, contractors, affiliates, or representatives. This includes, but is not limited to, statements made on social media platforms, review websites, forums, or any other public or private channels.

The Company similarly agrees not to make disparaging statements about the client.

This clause does not restrict either party from providing truthful information as required by law, regulation, or legal process.

13. Non-Solicitation

During the term of your engagement with us and for a period of twelve (12) months following the completion or termination of Services, you agree not to directly or indirectly solicit, recruit, hire, or attempt to hire any employee, contractor, consultant, or service provider of Drizzly Technologies Inc. for any purpose, whether on your own behalf or on behalf of any third party.

14. Non-Circumvention

During the term of your engagement with us and for a period of twenty-four (24) months following the completion or termination of Services, you agree not to directly or indirectly circumvent, bypass, or attempt to circumvent the Company in order to avoid payment of fees or to gain any benefit from contacts, introductions, leads, employer relationships, staffing agency connections, or any other business opportunities that were made available to you through or as a result of the Company's Services.

This includes, but is not limited to:

• Contacting employers, recruiters, or staffing agencies introduced to you by the Company independently and without the Company's knowledge, for the purpose of avoiding success fees or other payments.
• Using information, contacts, or leads provided by the Company to secure employment or business opportunities without fulfilling your payment obligations.
• Directing or referring third parties to contacts or opportunities introduced by the Company.

Any violation of this non-circumvention clause shall entitle the Company to the full success fee (or the equivalent fee based on the highest offer or compensation received) plus any associated damages, legal fees, and costs of enforcement.

15. Limitation of Liability

General Disclaimer

The Services provided by Drizzly Technologies Inc. are offered on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. While we strive to provide accurate and up-to-date information, we do not guarantee that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.

No Guarantee of Employment

You expressly acknowledge and agree that our Services do not guarantee employment, job offers, interviews, or any specific career outcome. The job market is inherently unpredictable, and outcomes depend on numerous factors beyond our control. The Company's obligation is limited to providing the agreed-upon Services with reasonable skill and care; it does not extend to guaranteeing any particular result.

No Liability for Post-Placement Outcomes

The Company is not liable for any events, circumstances, or outcomes that occur after you secure employment, including but not limited to job loss, termination, workplace disputes, employer conduct, salary disputes, working conditions, or any dissatisfaction with the position. Our Services conclude upon the successful placement or as otherwise defined in the service agreement.

No Liability for Resume or Profile Content

You acknowledge that all resume, LinkedIn profile, cover letter, and other professional document content is based on information you provide and is subject to your review and approval. The Company is not liable for any consequences arising from inaccuracies, exaggerations, or misrepresentations in these documents if such content was based on information provided by you or was approved by you before use.

No Liability for User Conduct

You understand and agree that we are not responsible or liable for any user-generated content or the conduct of any user, whether online or offline. This includes, but is not limited to, any defamatory, offensive, or illegal conduct of other users or third parties. Your interactions with other users, whether in person or online, are solely your responsibility.

No Liability for Third-Party Actions

We are not responsible for any actions, decisions, or omissions by employers, recruiters, hiring managers, staffing agencies, or any other third parties that may affect your job search outcomes. This includes, but is not limited to, offer rescissions, changes in job requirements, employer hiring freezes, background check outcomes, or any discriminatory practices by third parties.

No Liability for Third-Party Platform Actions

We are not responsible for any actions taken by third-party platforms (such as LinkedIn, job boards, or email providers) that may affect your profile, account, applications, or visibility, including account suspensions, content removals, algorithm changes, or policy modifications.

Limitation on Damages

To the fullest extent permitted by law, Drizzly Technologies Inc., its affiliates, directors, employees, agents, licensors, or service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, the Services;
• Any conduct or content of any third party on the Services;
• Any content obtained from the Services;
• Unauthorized access, use, or alteration of your transmissions or content;
• Any employment decisions made by third parties;
• Loss of potential job opportunities;
• Any job loss, termination, or adverse employment outcome after placement;
• Any actions by third-party platforms affecting your accounts or profiles;

whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.

Maximum Liability

In no event shall our aggregate liability to you for all claims arising out of or related to these Terms or the use of the Services exceed the amount you paid us for the specific service in question during the twelve (12) months preceding the claim. This limitation will apply even if the remedies fail for their essential purpose.

Third-Party Services

Some parts of our Services may be provided by third parties. We do not warrant or assume any responsibility for the accuracy, reliability, or legality of any third-party services, and we will not be liable for any damages or losses caused by your use of or reliance on such third-party services.

Indemnification

You agree to defend, indemnify, and hold harmless Drizzly Technologies Inc., its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, your misrepresentation of qualifications or credentials, or your infringement of any intellectual property or other rights of any third party.

Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

Time Limitation on Claims

You agree that any claim you may have arising out of or related to your relationship with Drizzly Technologies Inc. must be filed within one (1) year after such claim arose; otherwise, your claim is permanently barred.

16. Indemnification

Your Agreement to Indemnify

You agree to defend, indemnify, and hold harmless Drizzly Technologies Inc., its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:

Use of Services

Your access to and use of our Services, including any data or content transmitted or received by you.

Violation of Terms

Your violation of these Terms, any law, rule, or regulation, or the rights of any third party.

User Content

Any User Content you submit, post, or otherwise transmit through our Services, including any claims that such User Content infringes or violates the rights of a third party.

Misrepresentation

Any inaccurate, misleading, or fraudulent information provided by you during the course of our engagement, including but not limited to misrepresentations in resumes, profiles, or professional documents that were based on information you provided.

Misconduct

Any fraudulent, illegal, or intentional misconduct by you in connection with your use of our Services.

Third-Party Claims

Any claims brought by employers, recruiters, or other third parties arising from inaccuracies in your professional documents, misrepresentation of your qualifications, or breach of your obligations to third parties.

Defense and Control

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. If we do assume the defense of such a matter, you will cooperate with us in the defense of that claim.

Notification of Claims

You agree to promptly notify us of any third-party claims, actions, or demands for which you believe you must indemnify us. We will provide you with reasonable assistance, at your expense, in defending any such claim, suit, or proceeding.

No Settlement Without Consent

You may not settle any claim or matter subject to indemnification under these Terms without our prior written consent. We will not unreasonably withhold such consent.

Survival of Indemnification Obligations

Your obligations under this indemnification section will continue even after you stop using our Services, whether your account is terminated or not, and will apply to any actions taken before such termination.

17. Disclaimer of Professional Advice

Not Legal Advice

The Company does not provide legal advice. Any information provided regarding employment law, contract terms, non-compete clauses, or similar legal matters is for general informational purposes only and should not be relied upon as legal advice. You should consult a qualified attorney for legal matters.

Not Immigration Advice

The Company does not provide immigration advice or services. While we may require proof of work authorization as part of our eligibility requirements, we do not advise on immigration status, visa applications, work permit processes, or related matters. You are solely responsible for maintaining valid work authorization throughout the engagement.

Not Financial or Tax Advice

The Company does not provide financial, tax, or accounting advice. You are solely responsible for understanding and fulfilling any tax obligations related to your employment, including but not limited to income tax, self-employment tax, or any other applicable taxes. Any discussion of salary, compensation, or financial terms during our Services is for job search purposes only and does not constitute financial advice.

Not Recruitment or Employment Agency

The Company is not a licensed recruitment agency, employment agency, or staffing firm. Our Services are designed to support and enhance your own job search efforts, not to place you in employment. We do not act as your agent, broker, or representative in dealings with employers unless specifically agreed upon in writing as part of a profile marketing service.

18. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations under these Terms where such failure or delay results from circumstances beyond the reasonable control of the affected party, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or orders, war, terrorism, civil unrest, strikes, labor disputes, power failures, internet or telecommunications failures, cyberattacks, or any other event beyond reasonable control. The affected party shall use reasonable efforts to mitigate the impact of the force majeure event and resume performance as soon as practicable.

19. Governing Law and Dispute Resolution

Governing Law

These Terms and any disputes arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Jurisdiction

You irrevocably submit to the exclusive jurisdiction of the courts located in Vancouver, British Columbia, Canada, for the resolution of any disputes arising out of or related to these Terms or the Services. You waive any objection to the exercise of jurisdiction over you by such courts and any objection to venue in such courts.

Mandatory Mediation

Before initiating any legal proceedings, the parties agree to first attempt to resolve any dispute through good-faith mediation administered by a mutually agreed-upon mediator in Vancouver, British Columbia. Each party shall bear its own costs of mediation, and the cost of the mediator shall be shared equally.

Arbitration

If mediation fails to resolve the dispute within sixty (60) days, either party may submit the dispute to binding arbitration in Vancouver, British Columbia, conducted in accordance with the rules of the British Columbia International Commercial Arbitration Centre (BCICAC) or such other arbitration body as the parties may agree. The decision of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction.

Waiver of Class Actions

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action. You waive any right to participate in a class action or class-wide arbitration.

Injunctive Relief

Notwithstanding the foregoing, the Company reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of the Company's intellectual property rights, confidential information, or other proprietary rights.

20. Anti-Abuse Policy

We maintain a zero-tolerance policy toward abusive, threatening, harassing, or disrespectful behavior directed at our employees, contractors, or representatives. This includes verbal abuse, written abuse (including emails, messages, or social media posts), threats of any kind, discriminatory or offensive language, and any behavior that creates an intimidating, hostile, or unsafe environment for our team.

If we determine, in our sole discretion, that a client has engaged in abusive behavior, we reserve the right to immediately suspend or terminate the client's access to our Services without refund and to decline to provide future Services to that individual.

21. Electronic Communications and Signatures

Consent to Electronic Communications

By using our Services, you consent to receive communications from us electronically, including but not limited to emails, text messages, notifications through messaging platforms, and notices posted on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Electronic Signatures

You acknowledge and agree that electronic signatures, including clicking "I Agree," "Accept," or similar buttons, typing your name in a signature field, or providing consent via email or messaging platforms, constitute valid and binding signatures equivalent to handwritten signatures for the purposes of these Terms and any service agreements entered into with the Company.

Record Retention

You are responsible for maintaining your own records of communications and agreements with the Company. The Company maintains records in accordance with its data retention policies but is not obligated to provide copies of past communications upon request, except as required by applicable law.

22. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements entered into between you and us, constitute the entire agreement between you and Drizzly Technologies Inc. regarding the use of our Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

23. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of Drizzly Technologies Inc. We may assign these Terms and our rights and obligations hereunder without restriction.

24. Survival

The following sections shall survive termination or expiration of these Terms: Client Representations and Warranties, Service Delivery Terms (including Extended Engagement Definition, Offer Acceptance, AI-Assisted Tools, and Platform Account Access), Communication Recording and Monitoring (including Prohibition on Client-Side Recording), Content Ownership and Licensing, Payment Terms (including Success Fee Calculation and Verification, Late Payment Penalties, and Collections), Cancellation Fees, Confidentiality, Non-Disparagement, Non-Solicitation, Non-Circumvention, Limitation of Liability, Indemnification, Disclaimer of Professional Advice, Governing Law and Dispute Resolution, and any other provisions that by their nature are intended to survive.

25. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Company: Drizzly Technologies Inc. (operating as Job Search Support)
Email: [email protected]
Phone: +1 (236) 991-8002
Location: Vancouver, BC, Canada
Website: www.jobsearchsupport.co